MICON Multimedia Interactive Courses Online

Business Acumen For Leaders


Students will learn to understand the mechanics of the organization – reading and interpreting financials, making sound business decisions, and setting a course – while also developing the skills to guide and direct your workforce.

Private classes on this topic are available. We can address your organization’s issues, time constraints, and save you money, too. Contact us to find out how.


Recognize the importance of the big picture in business planning
Leverage financial information to make sound business decisions
Identify the importance of other financial levers to your business
Understand the importance of ethics on long-term business success
Appreciate how business etiquette affects your organizational success

Course Outline:

1. Gaining a Wider Perspective

  • Understanding Business Acumen
  • Improving Long and Short Term Interactions
  • Finding and Recognizing Growth Opportunities
  • Making Mindful Decisions
  • How to Relate to Others

2. Understanding the Numbers

  • Developing, Defining, and Reporting Key Performance Indicators (KPIs)
  • Keeping Up with the Business
  • Understanding Sales, Costs, and Profit Margin
  • Monitoring Assets, Liabilities, Equity, and Financial Ratios
  • Reviewing Income Statements, Balance Sheets, and Cash Flow Statements

3. Management Considerations

  • Recognizing Talent and Organizational Management
  • Thinking Critically – Asking the Right Questions, Evaluating the Situation, and Making the Decision
  • Leveraging the Organization – Investing in Employees and Customers, Process Improvement, and Goal Alignment

4. Business Ethics

  • Ensuring Ethical Obligations are Met
  • Understanding Roles and Responsibilities
  • Balancing Personal and Organizational Ethics
  • Managing Ethically – Maintaining the 4 P’s

5. Business Etiquette

  • Maintaining Etiquette across Communication Platforms – Email, IMs, and Telephone
  • Following Etiquette in Meetings
  • Delivering Etiquette in Customer Interactions

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