Introduction:
Decision-making and critical thinking go hand-in-hand. It requires you to think quickly on your feet, find meaningful solutions, and build better processes for tomorrow. As a leader, others look to you for direction and guidance. The confident decisions you make are imperative to drive productivity, resolve conflicts, and guide your team’s focus and efforts.
Private classes on this topic are available. We can address your organization’s issues, time constraints, and save you money, too. Contact us to find out how.
This course has been approved for 14PDUs | 14 CDUs
Objectives:
Make intelligent decisions with limited time and information
Reframe issues to ensure greater problem-solving accuracy
Convert conflicting opinions into useful insights
Course Outline:
01 – The Importance of Goals and Objectives
- Establishing the Needs of the Organization
- Defining Organizational Objectives and Goals
- Understanding Common Organizational Objectives
- Incorporating the Five Ws into Goal Statements
02 – The Complexity of Effective Decision Making
- Understanding Probability and Impact
- Decision Making in Complex Environments
- Expanding Thinking Beyond Comfort Zones
03 – Understanding and Applying Decision-Making Theories
- Applying Decision Theory to Business Decisions
- Evaluating Expected Payoffs and Outcomes
- Understanding the Human Psychology that Impacts Business Decisions
- Recognizing Utility Theory and Loss Aversion
- Applying Complexity Theory and the Butterfly Effect
04 – Dealing with Opinion in the Face of Uncertainty
- Recognizing Biases and Irrational Decision Making
- Understanding Anchoring, Stereotypes, and Expectations
- Evaluating Personal Filters and Assumptions
- Reframing Decisions and Alternatives
- Asking Effective Questions About Data and Statistics
05 – Adapting Decision Strategies for a Complex World
- Reviewing Plans and Organizational Alignment
- Engaging Stakeholders and Building Support
- Enlisting Networks and External Resources
- Managing Risks and Risk Responses
- Adjusting Decisions, Measuring Results, and Monitoring Performance
Enroll in this course
$795.00