1. A Complex World of Diversity

• Working in Fluid Dynamic Environments
• Understanding the New Transient Workforce
• Addressing the Need for a New Type of Leadership
• Leading with Authenticity
• Developing Required Skills and Competencies
• Decentralizing Power

2. Making Difference Your Strategic Advantage

• Engaging in the 21st Century
• Measuring Engagement and Taking Advantage of High Engagement
• Overcoming Challenges to Employee Engagement
• Embracing Difference and Bridging Boundaries
• Developing Cultural Intelligence and Responding Effectively to Cultural Differences
• Applying SCARF to Direct Behavior

3. Leveraging Change as the New Normal

• Understanding and Applying Emotional Intelligence
• Motivating Others
• Key Areas of Interest – Behavioral and Cognitive, Psychodynamic and Humanistic, and Personality Types
• Developing Your Leadership Psychological Toolkit
• Identifying Drivers – Desires and Expectations
• The Impact of an Environment of Trust
• Meeting the Needs of the Social Brain
• Promoting Involvement

4. Creating Leaders for the Future

• Facing the Challenges of a Modern Leader
• Avoiding Cultural Pitfalls
• Creating a Common Culture for All
• Leading Fluid Teams
• Seeking Diverse Perspectives
• Soliciting Feedback
• Utilizing Various Leadership Styles – Storytelling, Adaptive, and Connective
• Building a Sustainable Vision, Developing a Path, and Creating a Passion for Excellence