MICON Multimedia Interactive Courses Online

Problem Solving and Decision Making


Understanding how to quickly address problems and bring your project team to a consensus is a crucial skill for Project Managers if they want to stay ahead of the curve. This course will help you unlock the key principles necessary to keep your projects moving forward. This course is part of the PMI Talent Triangle Fast Pass bundle and fulfills the Strategic and Business Management segment (8 PDUs) of the PMI Talent Triangle for PMP credential holders.


Understand the similarities between problem solving and decision making
Understand the differences between problem solving and decision making
Learn a variety of leading frameworks used to inform decision making
Conduct exercises to practice each of the seven-steps of the problem-solving process

Course Outline:

1 – Defining problem solving 2 – Defining decision making 3 – Learn the Seven-Step Problem Solving Process Problem Definition Decision to Act on a Problem Define Problem Solving Scope Finding Root Cause Prioritizing Root Cause Correction Prioritizing Root Cause Correction Select a Solution

Enroll in this course


Need Help Finding The Right Training Solution?

Our training advisors are here for you.