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Workplace Fundamentals
Workplace Fundamentals
For the better part of every day, we are communicating to and with others. Whether it’s the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look you give the cat, it all means something. This workshop will help participants understand the different methods of communication and how to make the most of each of them.- 1 Day Course
- Online or in-class
$395.00 – $495.00Workplace Fundamentals
Writing is a key method of communication for most people, and it’s one that many people struggle with. How do we get our written messages across to a wide range of audiences in such a short and concise manner? We will teach you the conventions, strategies, and approaches to strong foundational business writing.
This course has been approved for 7 PDUs | 7 CDUs
- 1 Day Course
- Online or in-class
$395.00 – $495.00Workplace Fundamentals
The objective of the course is to give students the information needed to create emails that are written in a succinct, effective, and user-friendly manner. Students will learn how to set up an email subject, salutation, and will then work on how to write a credible email.
This course has been approved for 7 PDUs | 7 CDUs
- 1 Day Course
- Online or in-class
$395.00 – $495.00Workplace Fundamentals
As a customer service representative, you are expected to handle customer interactions in the best way possible. The expectations of both your company and your customers hinge on your ability to provide the right service in the right way.
In this course, you will explore the background and techniques of customer interactions. Providing quality customer care ensures that every single contact with your company is a positive experience. Customers can range from external consumers to internal employees in other departments. Knowing how to provide the same level of service to all customers will enrich your time spent at work by establishing positive business relationships. Recognizing crucial points throughout customer interactions increases your ability to solve problems and offer affirmative solutions. Applying this knowledge to trends in service and consumer desires allows you to contribute to the company’s bottom line and make a customer’s life a little easier.
This course will earn you 7 PDUs
- 1 Day Course
- Online or in-class
$395.00 – $495.00Workplace Fundamentals
Developing good Organizational Skills is an investment that will provide benefits for years. To be successful means to be organized and diligent in our daily practices. These skills will filter through all aspects of your participants professional and personal lives.
This course has been approved for 7 PDUs | 7 CDUs
- 1 Day Course
- Online or in-class
$395.00 – $495.00Workplace Fundamentals
In this course, students will develop a core set of soft skills by managing and looking at the way people interact and seeing things in a new light.- 1 Day Course
- Online or in-class
$395.00 – $495.00
Workplace Fundamentals
For the better part of every day, we are communicating to and with others. Whether it’s the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look you give the cat, it all means something. This workshop will help participants understand the different methods of communication and how to make the most of each of them.- 1 Day Course
- Online or in-class
$395.00 – $495.00Workplace Fundamentals
Writing is a key method of communication for most people, and it’s one that many people struggle with. How do we get our written messages across to a wide range of audiences in such a short and concise manner? We will teach you the conventions, strategies, and approaches to strong foundational business writing.
This course has been approved for 7 PDUs | 7 CDUs
- 1 Day Course
- Online or in-class
$395.00 – $495.00Workplace Fundamentals
The objective of the course is to give students the information needed to create emails that are written in a succinct, effective, and user-friendly manner. Students will learn how to set up an email subject, salutation, and will then work on how to write a credible email.
This course has been approved for 7 PDUs | 7 CDUs
- 1 Day Course
- Online or in-class
$395.00 – $495.00Workplace Fundamentals
As a customer service representative, you are expected to handle customer interactions in the best way possible. The expectations of both your company and your customers hinge on your ability to provide the right service in the right way.
In this course, you will explore the background and techniques of customer interactions. Providing quality customer care ensures that every single contact with your company is a positive experience. Customers can range from external consumers to internal employees in other departments. Knowing how to provide the same level of service to all customers will enrich your time spent at work by establishing positive business relationships. Recognizing crucial points throughout customer interactions increases your ability to solve problems and offer affirmative solutions. Applying this knowledge to trends in service and consumer desires allows you to contribute to the company’s bottom line and make a customer’s life a little easier.
This course will earn you 7 PDUs
- 1 Day Course
- Online or in-class
$395.00 – $495.00Workplace Fundamentals
Developing good Organizational Skills is an investment that will provide benefits for years. To be successful means to be organized and diligent in our daily practices. These skills will filter through all aspects of your participants professional and personal lives.
This course has been approved for 7 PDUs | 7 CDUs
- 1 Day Course
- Online or in-class
$395.00 – $495.00Workplace Fundamentals
In this course, students will develop a core set of soft skills by managing and looking at the way people interact and seeing things in a new light.- 1 Day Course
- Online or in-class
$395.00 – $495.00