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Virtual Instructor-Led Training
Get certified or simply improve your skills with our virtual Instructors.
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1 day
Workplace Fundamentals
In this course, students will learn develop their ability to analyze and evaluate information.- 1 Day Course
- Online or in-class
$395.00Workplace Fundamentals
As a customer service representative, you are expected to handle customer interactions in the best way possible. The expectations of both your company and your customers hinge on your ability to provide the right service in the right way. In this course, you will explore the background and techniques of customer interactions. Providing quality customer care ensures that every single contact with your company is a positive experience. Customers can range from external consumers to internal employees in other departments. Knowing how to provide the same level of service to all customers will enrich your time spent at work by establishing positive business relationships. Recognizing crucial points throughout customer interactions increases your ability to solve problems and offer affirmative solutions. Applying this knowledge to trends in service and consumer desires allows you to contribute to the company’s bottom line and make a customer’s life a little easier.- 1 Day Course
- Online or in-class
$395.00Development
Data literacy is the ability to read, understand, create, and communicate data as information. Much like literacy as a general concept, data literacy focuses on the competencies involved in working with data. This Data Literacy training is designed to give you a high level overview of the key topics in Data Science and Machine Learning.
- 1 Day Course
- Online or in-class
$795.00Leadership & Professional Development
This course will prepare students for the collaborative situations inherent in every facet of business, whether working with colleagues, partners, vendors, or clients.
Private classes on this topic are available. We can address your organization’s issues, time constraints, and save you money, too. Contact us to find out how.
- 1 Day Course
- Online or in-class
$795.00Leadership & Professional Development
You have transitioned from an individual contributor to a manager, or as an individual contributor, you’ve acquired practical skills to enhance your leadership abilities. When you want to take your leadership skills to the next level, you assess your leadership traits, develop your communication skills, and build your reputation. These strategies can increase your ability to effectively influence others and get results.
Private classes on this topic are available. We can address your organization’s issues, time constraints, and save you money, too. Contact us to find out how.
- 1 Day Course
- Online or in-class
$395.00Microsoft Technical
In this course, students will gain foundational knowledge of core data concepts and related Microsoft Azure data services. Students will learn about core data concepts such as relational, non-relational, big data, and analytics, and build their foundational knowledge of cloud data services within Microsoft Azure. Students will explore fundamental relational data concepts and relational database services in Azure. They will explore Azure storage for non-relational data and the fundamentals of Azure Cosmos DB. Students will learn about large-scale data warehousing, real-time analytics, and data visualization.
- 1 Day Course
- Online or in-class
$595.00 – $695.00Leadership & Professional Development
To be successful in the workplace, you must be able to effectively communicate and cooperate with coworkers and external people.
Private classes on this topic are available. We can address your organization’s issues, time constraints, and save you money, too. Contact us to find out how.
- 1 Day Course
- Online or in-class
$395.00Leadership & Professional Development
In this course, students will gain an understanding of the basic fundamentals of becoming an effective manager for their team.- 1 Day Course
- Online or in-class
$395.00Business Analysis
“Getting it right” on any project is the ability to give stakeholders what they need, not necessarily what they ask for. Solid elicitation skills are the means of identifying real needs versus the stated needs and can make or break a project’s success. In organizations with project professionals who use good eliciting skills to gather requirements, stakeholders have shared expectations and face fewer surprises, team members are more efficient in developing solutions, and project environments are more collaborative and productive.
Note: This course has been approved by PMI for 7 PDUs and by IIBA for 7 CDUs.- 1 Day Course
- Online or in-class
$795.00Workplace Fundamentals
In this course, students will learn about e-mail policies and learn how to write professional e-mail memos that convey appropriate messages.- 1 Day Course
- Online or in-class
$395.00Leadership & Professional Development
It was once believed that intelligence was the metric that would determine a person’s success in the workplace. Intelligence matters because it contributes to your ability to do your job. But intelligence is not the best indicator of whether or not you’ll succeed. Your ability to understand and manage your own emotions, and get along well with others, has at least as much impact on your performance and effectiveness as intelligence. In this course, you’ll explore strategies to increase your awareness of your emotions, develop your ability to manage your emotions, and improve your social skills.
Private classes on this topic are available. We can address your organization’s issues, time constraints, and save you money, too. Contact us to find out how.
- 1 Day Course
- Online or in-class
$395.00Workplace Fundamentals
This course will assist students in understanding and implementing strategies that will help to motivate their work force.- 1 Day Course
- Online or in-class
$395.00
Workplace Fundamentals
In this course, students will learn develop their ability to analyze and evaluate information.- 1 Day Course
- Online or in-class
$395.00Workplace Fundamentals
As a customer service representative, you are expected to handle customer interactions in the best way possible. The expectations of both your company and your customers hinge on your ability to provide the right service in the right way. In this course, you will explore the background and techniques of customer interactions. Providing quality customer care ensures that every single contact with your company is a positive experience. Customers can range from external consumers to internal employees in other departments. Knowing how to provide the same level of service to all customers will enrich your time spent at work by establishing positive business relationships. Recognizing crucial points throughout customer interactions increases your ability to solve problems and offer affirmative solutions. Applying this knowledge to trends in service and consumer desires allows you to contribute to the company’s bottom line and make a customer’s life a little easier.- 1 Day Course
- Online or in-class
$395.00Development
Data literacy is the ability to read, understand, create, and communicate data as information. Much like literacy as a general concept, data literacy focuses on the competencies involved in working with data. This Data Literacy training is designed to give you a high level overview of the key topics in Data Science and Machine Learning.
- 1 Day Course
- Online or in-class
$795.00Leadership & Professional Development
This course will prepare students for the collaborative situations inherent in every facet of business, whether working with colleagues, partners, vendors, or clients.
Private classes on this topic are available. We can address your organization’s issues, time constraints, and save you money, too. Contact us to find out how.
- 1 Day Course
- Online or in-class
$795.00Leadership & Professional Development
You have transitioned from an individual contributor to a manager, or as an individual contributor, you’ve acquired practical skills to enhance your leadership abilities. When you want to take your leadership skills to the next level, you assess your leadership traits, develop your communication skills, and build your reputation. These strategies can increase your ability to effectively influence others and get results.
Private classes on this topic are available. We can address your organization’s issues, time constraints, and save you money, too. Contact us to find out how.
- 1 Day Course
- Online or in-class
$395.00Microsoft Technical
In this course, students will gain foundational knowledge of core data concepts and related Microsoft Azure data services. Students will learn about core data concepts such as relational, non-relational, big data, and analytics, and build their foundational knowledge of cloud data services within Microsoft Azure. Students will explore fundamental relational data concepts and relational database services in Azure. They will explore Azure storage for non-relational data and the fundamentals of Azure Cosmos DB. Students will learn about large-scale data warehousing, real-time analytics, and data visualization.
- 1 Day Course
- Online or in-class
$595.00 – $695.00Leadership & Professional Development
To be successful in the workplace, you must be able to effectively communicate and cooperate with coworkers and external people.
Private classes on this topic are available. We can address your organization’s issues, time constraints, and save you money, too. Contact us to find out how.
- 1 Day Course
- Online or in-class
$395.00Leadership & Professional Development
In this course, students will gain an understanding of the basic fundamentals of becoming an effective manager for their team.- 1 Day Course
- Online or in-class
$395.00Business Analysis
“Getting it right” on any project is the ability to give stakeholders what they need, not necessarily what they ask for. Solid elicitation skills are the means of identifying real needs versus the stated needs and can make or break a project’s success. In organizations with project professionals who use good eliciting skills to gather requirements, stakeholders have shared expectations and face fewer surprises, team members are more efficient in developing solutions, and project environments are more collaborative and productive.
Note: This course has been approved by PMI for 7 PDUs and by IIBA for 7 CDUs.- 1 Day Course
- Online or in-class
$795.00Workplace Fundamentals
In this course, students will learn about e-mail policies and learn how to write professional e-mail memos that convey appropriate messages.- 1 Day Course
- Online or in-class
$395.00Leadership & Professional Development
It was once believed that intelligence was the metric that would determine a person’s success in the workplace. Intelligence matters because it contributes to your ability to do your job. But intelligence is not the best indicator of whether or not you’ll succeed. Your ability to understand and manage your own emotions, and get along well with others, has at least as much impact on your performance and effectiveness as intelligence. In this course, you’ll explore strategies to increase your awareness of your emotions, develop your ability to manage your emotions, and improve your social skills.
Private classes on this topic are available. We can address your organization’s issues, time constraints, and save you money, too. Contact us to find out how.
- 1 Day Course
- Online or in-class
$395.00Workplace Fundamentals
This course will assist students in understanding and implementing strategies that will help to motivate their work force.- 1 Day Course
- Online or in-class
$395.00