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1 day
Business Analysis
The crux of “getting it right” on any project is understanding and delivering what stakeholders need, even when that differs from what they ask for. Solid elicitation skills enable team members to identify real needs versus stated needs. In organizations with project professionals who use well-developed elicitation skills, stakeholders have shared expectations and face fewer surprises, team members are more efficient when developing solutions, and project environments are more collaborative and productive.
Note: This course has been approved by PMI for 7 PDUs and by IIBA for 7 CDUs.
- 1 Day Course
- Online or in-class
$795.00Workplace Fundamentals
The objective of the course is to give students the information needed to create emails that are written in a succinct, effective, and user-friendly manner. Students will learn how to set up an email subject, salutation, and will then work on how to write a credible email.
This course has been approved for 7 PDUs | 7 CDUs
- 1 Day Course
- Online or in-class
$395.00 – $495.00Leadership & Professional Development
This course is for those taking on supervisory positions looking to motivate and engage their employees amidst challenges such as determining their leadership style, communicating with former peers, and providing feedback that is more readily accepted. The emphasis is on making the change from being a co-worker to engaging in a position of authority while at the same time maintaining a sense of control and expedience.- 1 Day Course
- Online or in-class
$795.00Microsoft Apps
This course aims to provide you with a foundation for Excel knowledge and skills, which you can build upon to eventually become an expert in data manipulation. This course covers Microsoft Office Specialist Program exam objectives to help you prepare for the Excel Associate (Office 365 and Office 2019): Exam MO-200 and Excel Expert (Office 365 and Office 2019): Exam MO-201.- 1 Day Course
- Online or in-class
$295.00Microsoft Apps
This course builds upon the foundational knowledge presented in the Microsoft Excel- Part 1 course and will help start you down the road to creating advanced workbooks and worksheets that can help deepen your understanding of organizational intelligence. The ability to analyze massive amounts of data, extract actionable information from it, and present that information to decision makers is at the foundation of a successful organization that is able to compete at a high level. This course covers Microsoft Office Specialist Program exam objectives to help you prepare for the Excel Associate (Office 365 and Office 2019): Exam MO-200 and Excel Expert (Office 365 and Office 2019): Exam MO-201 certifications.- 1 Day Course
- Online or in-class
$295.00Microsoft Apps
In this course, you will build upon the foundational and intermediate knowledge presented in the Microsoft Excel – Part 1 and Microsoft Excel – Part 2 courses to help you get the most of your Excel experience. The ability to collaborate with colleagues, automate complex or repetitive tasks, and use conditional logic to construct and apply elaborate formulas and functions will put the full power of Excel right at your fingertips. The more you learn about how to get Excel to do the hard work for you, the more you’ll be able to focus on getting the answers you need from the vast amounts of data your organization generates.- 1 Day Course
- Online or in-class
$295.00Microsoft Technical
Today’s world runs on data more than ever before and that’s a trend not likely to change, or even slow down, any time soon. With the tremendous amount of available data, the ability to make sense of it continues to be an ongoing challenge. You already know how to use Excel to perform simple calculations and modify worksheets to make them easier to read, interpret, and present to others. But Excel is capable of doing so much more. To gain a truly competitive edge, you need to be able to extract actionable organizational intelligence from your raw data, and present it in a visually compelling format that enables decision makers to view key trends and gain insights. And that’s exactly what this course aims to help you do.- 1 Day Course
- Online or in-class
$295.00Leadership & Professional Development
An effective facilitator helps a group accomplish a goal, such as understanding or solving a problem, exploring opportunities, defining requirements, making decisions, or other objectives. The ability to remain neutral and keep the group on task to achieve the goal is the value a good facilitator brings to an organization. The investment in developing facilitation skills is rewarded with increased leadership capabilities, more effective time management in meetings and other group settings, and an improved likelihood of achieving team and business goals.
This course has been approved for 7 PDUs | 7 CDUs
- 1 Day Course
- Online or in-class
$795.00Workplace Fundamentals
As a customer service representative, you are expected to handle customer interactions in the best way possible. The expectations of both your company and your customers hinge on your ability to provide the right service in the right way.
In this course, you will explore the background and techniques of customer interactions. Providing quality customer care ensures that every single contact with your company is a positive experience. Customers can range from external consumers to internal employees in other departments. Knowing how to provide the same level of service to all customers will enrich your time spent at work by establishing positive business relationships. Recognizing crucial points throughout customer interactions increases your ability to solve problems and offer affirmative solutions. Applying this knowledge to trends in service and consumer desires allows you to contribute to the company’s bottom line and make a customer’s life a little easier.
This course will earn you 7 PDUs
- 1 Day Course
- Online or in-class
$395.00 – $495.00Leadership & Professional Development
Stress and burnout can stop us from doing our best work. Every day, we face changing workplace dynamics that have left many of us routinely exhausted or withdrawn, resulting in strained relationships and lower productivity.
Implementing mindfulness has never been so important, giving us the tools and resources to feel our best.
This course has been approved for 7 PDUs | 7 CDUs
- 1 Day Course
- Online or in-class
$795.00Leadership & Professional Development
Collaborative environments largely rely on influence, not authority. Participants will learn and practice tips, tools, and techniques to influence others. Organizations with effective influencers enjoy better collaboration among stakeholders, improved trust among team members, and greater ability to move the organization forward to achieve business goals.
This course has been approved for 7 PDUs | 7 CDUs
- 1 Day Course
- Online or in-class
$795.00Agile
Industry trends have shown Agile project management can increase project success rates. This is leading many organizations to integrate Agile into their predictive or more traditional project management practices. This course will provide you with best practices and considerations for bringing Agile methodologies into your traditional project delivery environment. You’ll learn how to create a strategy for setting goals and deciding on the appropriate Agile methods to integrate into your organization. This course has been approved by PMI for 8 PDUs.- 1 Day Course
- Online or in-class
$795.00
Business Analysis
The crux of “getting it right” on any project is understanding and delivering what stakeholders need, even when that differs from what they ask for. Solid elicitation skills enable team members to identify real needs versus stated needs. In organizations with project professionals who use well-developed elicitation skills, stakeholders have shared expectations and face fewer surprises, team members are more efficient when developing solutions, and project environments are more collaborative and productive.
Note: This course has been approved by PMI for 7 PDUs and by IIBA for 7 CDUs.
- 1 Day Course
- Online or in-class
$795.00Workplace Fundamentals
The objective of the course is to give students the information needed to create emails that are written in a succinct, effective, and user-friendly manner. Students will learn how to set up an email subject, salutation, and will then work on how to write a credible email.
This course has been approved for 7 PDUs | 7 CDUs
- 1 Day Course
- Online or in-class
$395.00 – $495.00Leadership & Professional Development
This course is for those taking on supervisory positions looking to motivate and engage their employees amidst challenges such as determining their leadership style, communicating with former peers, and providing feedback that is more readily accepted. The emphasis is on making the change from being a co-worker to engaging in a position of authority while at the same time maintaining a sense of control and expedience.- 1 Day Course
- Online or in-class
$795.00Microsoft Apps
This course aims to provide you with a foundation for Excel knowledge and skills, which you can build upon to eventually become an expert in data manipulation. This course covers Microsoft Office Specialist Program exam objectives to help you prepare for the Excel Associate (Office 365 and Office 2019): Exam MO-200 and Excel Expert (Office 365 and Office 2019): Exam MO-201.- 1 Day Course
- Online or in-class
$295.00Microsoft Apps
This course builds upon the foundational knowledge presented in the Microsoft Excel- Part 1 course and will help start you down the road to creating advanced workbooks and worksheets that can help deepen your understanding of organizational intelligence. The ability to analyze massive amounts of data, extract actionable information from it, and present that information to decision makers is at the foundation of a successful organization that is able to compete at a high level. This course covers Microsoft Office Specialist Program exam objectives to help you prepare for the Excel Associate (Office 365 and Office 2019): Exam MO-200 and Excel Expert (Office 365 and Office 2019): Exam MO-201 certifications.- 1 Day Course
- Online or in-class
$295.00Microsoft Apps
In this course, you will build upon the foundational and intermediate knowledge presented in the Microsoft Excel – Part 1 and Microsoft Excel – Part 2 courses to help you get the most of your Excel experience. The ability to collaborate with colleagues, automate complex or repetitive tasks, and use conditional logic to construct and apply elaborate formulas and functions will put the full power of Excel right at your fingertips. The more you learn about how to get Excel to do the hard work for you, the more you’ll be able to focus on getting the answers you need from the vast amounts of data your organization generates.- 1 Day Course
- Online or in-class
$295.00Microsoft Technical
Today’s world runs on data more than ever before and that’s a trend not likely to change, or even slow down, any time soon. With the tremendous amount of available data, the ability to make sense of it continues to be an ongoing challenge. You already know how to use Excel to perform simple calculations and modify worksheets to make them easier to read, interpret, and present to others. But Excel is capable of doing so much more. To gain a truly competitive edge, you need to be able to extract actionable organizational intelligence from your raw data, and present it in a visually compelling format that enables decision makers to view key trends and gain insights. And that’s exactly what this course aims to help you do.- 1 Day Course
- Online or in-class
$295.00Leadership & Professional Development
An effective facilitator helps a group accomplish a goal, such as understanding or solving a problem, exploring opportunities, defining requirements, making decisions, or other objectives. The ability to remain neutral and keep the group on task to achieve the goal is the value a good facilitator brings to an organization. The investment in developing facilitation skills is rewarded with increased leadership capabilities, more effective time management in meetings and other group settings, and an improved likelihood of achieving team and business goals.
This course has been approved for 7 PDUs | 7 CDUs
- 1 Day Course
- Online or in-class
$795.00Workplace Fundamentals
As a customer service representative, you are expected to handle customer interactions in the best way possible. The expectations of both your company and your customers hinge on your ability to provide the right service in the right way.
In this course, you will explore the background and techniques of customer interactions. Providing quality customer care ensures that every single contact with your company is a positive experience. Customers can range from external consumers to internal employees in other departments. Knowing how to provide the same level of service to all customers will enrich your time spent at work by establishing positive business relationships. Recognizing crucial points throughout customer interactions increases your ability to solve problems and offer affirmative solutions. Applying this knowledge to trends in service and consumer desires allows you to contribute to the company’s bottom line and make a customer’s life a little easier.
This course will earn you 7 PDUs
- 1 Day Course
- Online or in-class
$395.00 – $495.00Leadership & Professional Development
Stress and burnout can stop us from doing our best work. Every day, we face changing workplace dynamics that have left many of us routinely exhausted or withdrawn, resulting in strained relationships and lower productivity.
Implementing mindfulness has never been so important, giving us the tools and resources to feel our best.
This course has been approved for 7 PDUs | 7 CDUs
- 1 Day Course
- Online or in-class
$795.00Leadership & Professional Development
Collaborative environments largely rely on influence, not authority. Participants will learn and practice tips, tools, and techniques to influence others. Organizations with effective influencers enjoy better collaboration among stakeholders, improved trust among team members, and greater ability to move the organization forward to achieve business goals.
This course has been approved for 7 PDUs | 7 CDUs
- 1 Day Course
- Online or in-class
$795.00Agile
Industry trends have shown Agile project management can increase project success rates. This is leading many organizations to integrate Agile into their predictive or more traditional project management practices. This course will provide you with best practices and considerations for bringing Agile methodologies into your traditional project delivery environment. You’ll learn how to create a strategy for setting goals and deciding on the appropriate Agile methods to integrate into your organization. This course has been approved by PMI for 8 PDUs.- 1 Day Course
- Online or in-class
$795.00